Collections Specialist

Forum Credit Union • Fishers, IN

3d • $38,000 - $40,000 • Hybrid

About The Position

Are you searching for a career opportunity with amazing benefits and ability to make an impact on the lives of others in your community? We are honored to be a Best Place to Work in Indiana for over a decade. Our mission is helping members live their financial dreams. We are hiring a Collections Specialist to join our team and help us keep growing. As a Collections Specialist you will collect on all credit union loan products in a friendly, professional manner.

Requirements

• High School Diploma or Equivalent
• Previous Collections and/or Customer Service Experience
• Some Call Center Experience
• Proficient Computer Skills
• Enthusiastic & Positive Attitude

Responsibilities

• Actively assisting our members and providing them with financial advice
• Problem solving and member account maintenance
• Maintaining high call volume, collecting from Members, and utilizing skip tracing
• Collaborating with peers and supervisors daily
• Identifying and recommending our Credit Union products and services

Benefits

• Competitive base pay + incentives
• Generous paid time off plus 11.5 holidays
• Student loan reimbursement
• Tuition Assistance
• Wellness & health reimbursement programs
• 401(k) with company match
• Health, dental & vision coverage
• Professional development/award winning training
• Community involvement and paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED