Collections Specialist

Medix Infusion•Addison, TX

20h

About The Position

We are seeking an experienced Collections Specialist to join our Patient Services team in Addison, TX. This role is responsible for the accurate and timely processing of infusion medical claims and works closely with clinical and intake teams to ensure complete documentation and clean claim submission. The ideal candidate has strong healthcare billing experience, excellent attention to detail, and a deep understanding of payer guidelines and reimbursement processes.

Requirements

High school diploma or GED required
Minimum of 5 years of healthcare billing or revenue cycle experience required
Experience with a infusion company required
Strong knowledge of healthcare reimbursement, third-party payer regulations, and medical terminology
Proficiency with ICD-10 coding
Excellent problem-solving and analytical skills
Strong attention to detail and organizational skills
Ability to handle confidential and sensitive information in compliance with HIPAA
Strong verbal and written communication skills
Ability to work collaboratively with internal and external stakeholders

Responsibilities

Review electronic medical records (authorizations, benefit verifications, physician orders, and clinical notes) to prepare and submit clean medical claims
Submit electronic and manual medical claims in compliance with payer requirements
Research, resolve, and resubmit rejected or denied claims to ensure successful reimbursement
Perform daily review and follow-up of unbilled appointments in scheduling and ready-to-bill queues
Collaborate closely with Intake and Nursing departments to ensure billing accuracy and timeliness
Maintain compliance with HIPAA regulations and company policies
Stay current with billing regulations, payer updates, and reimbursement guidelines
Assist with additional tasks and special projects as assigned