Collections Specialist

Aston Carter • Minneapolis, MN

1d • $29 - $35 • Hybrid

About The Position

We are seeking a dedicated Collections Specialist to engage directly with customers and internal partners to ensure the timely collection of balances due. This role involves reviewing orders on credit hold, resolving disputed invoices, and fulfilling customer documentation requests related to invoices and payments. Additionally, you will collaborate with business teams to address customer delinquency issues.

Requirements

• 2-3+ years of B2B experience.
• Proficiency in collections, accounts receivable, and credit reconciliation.
• Experience with reconciliation and aging reports.

Nice To Haves

• Experience with collections management software is a plus, particularly Get Paid.

Responsibilities

• Interact directly with customers and internal partners to ensure the collection of balances due.
• Review orders on credit hold.
• Resolve disputed invoices with customers.
• Fulfill customer documentation requests related to invoices and payment.
• Collaborate with business teams regarding customer delinquency issues.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees