Collections Specialist

Analog Devices•Wilmington, MA

23d•$60,800 - $83,600•Hybrid

About The Position

We are seeking a highly motivated and detail-oriented individual to join our team as a Collections Analyst in the semiconductor industry. As an integral member of our finance department, you will be responsible for managing and collecting outstanding customer accounts to ensure timely payment. Your exceptional communication skills, analytical mindset, and ability to build strong relationships with customers will be critical for success in this role. If you are passionate about finance, enjoy problem-solving, and thrive in a fast-paced environment, we encourage you to apply. This position is located in Wilmington, MA and is eligible for a hybrid work schedule with 3 days in the office, and 2 days remote/from home.

Requirements

Bachelor's degree in finance, accounting, or a related field is preferred.
Proven experience in accounts receivable collections, preferably in the semiconductor industry or a similar high-tech field.
Strong knowledge of accounting principles, credit and collections practices, and financial analysis.
Excellent communication skills, both written and verbal, with the ability to effectively negotiate and influence customers.
Proficiency in using Microsoft Office Suite, particularly Excel for data analysis and reporting.
Detail-oriented with strong organizational and time management skills to handle multiple priorities and meet deadlines.
Ability to work independently and collaboratively in a team environment, demonstrating a customer-centric approach.
Problem-solving mindset with the ability to analyze complex situations, identify root causes, and implement appropriate solutions.
High ethical standards and professionalism when handling confidential and sensitive customer information.

Nice To Haves

Experience in SAP accounting software a plus.

Responsibilities

Monitor and manage accounts receivable for assigned customer accounts within the semiconductor industry.
Conduct regular reviews of outstanding invoices and aging reports to identify delinquent accounts and prioritize collection efforts.
Communicate with customers via phone, email, and other appropriate channels to follow up on overdue payments and resolve payment discrepancies.
Maintain accurate and up-to-date records of all collection activities, including conversations, payment commitments, and any necessary adjustments.
Collaborate with internal teams such as sales, customer service, and finance to resolve customer issues, answer queries, and ensure prompt payment.
Prepare and send regular account statements, reminders, and collection letters to customers in accordance with company policies.
Escalate unresolved collection issues to the appropriate management level for further action and decision-making.
Stay up to date with industry trends, credit policies, and relevant regulations to ensure compliance and make informed decisions regarding credit limits and collection strategies.
Generate periodic reports on accounts receivable aging, collection efforts, and cash flow projections for management review.