Collections Specialist
About The Position
Albert & Mackenzie is a well-established and expanding workers’ compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021–2025), the firm has also earned multiple Best Places to Work awards. Job Purpose: Under the direction of the Billing Manager, the Collections Assistant will manage the firm's collections activities according to established policies and procedures and will also provide recommendations for updated procedures to maximize results. The Legal Collection Assistant or Specialist will be responsible for managing the firm's collections activities according to established policies and procedures, and for updating procedures to maximize efficiency and results.
Requirements
- Minimum 3 years of "legal billing and collections" experience in a law firm required
- Experience with Legal-X (Bottomline), Quovant, Ascent, Tymetrix, and CounselLink, etc.
- Strong computer skills, including Microsoft programs
- Advanced skills in Excel required; Excel skills must include the use of advanced formulas, pivot tables, v-lookups, and other reporting tools
- Must have experience managing high-volume collection accounts and reporting outstanding AR
- Ability to interact effectively and clearly with the public, clients, and employees at all levels
Nice To Haves
- College degree in Business, Finance, or Accounting preferred
Responsibilities
- Handle day-to-day collections and follow-ups for the firm to ensure that all accounts are resolved in a timely manner
- Monitor accounts receivable, research and resolve disputes, and keep client collections activity accurate and up-to-date
- Under the direction of the Billing & Finance Management, achieve productivity and quality targets in collection goals
- Provide regular reporting to management on outstanding A/R by client, carrier, and/or adjuster
- Work closely with management to identify, escalate, and resolve collections issues
- Special projects as directed by management, which will need advanced Excel experience
Benefits
- Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
