Collections Specialist

Prequel Solutions • Indiana, IN

8d • $17 • Hybrid

About The Position

Collections Consumer Specialist We are seeking highly motivated and goal-oriented individuals to join a Collections team as a Collections Consumer Specialist. In this role, you will be responsible for managing assigned accounts, making outbound calls to collect past due payments, and assisting account holders with various solutions. If you possess a strong work ethic, excellent communication skills, and thrive in a challenging environment, we encourage you to apply.

Requirements

• Goal-oriented with a proven track record of achieving targets.
• A team player with excellent reliability and attendance.
• Possess "thick skin" and maintain professionalism during challenging interactions with account holders.
• Strong communication and problem-solving skills.

Nice To Haves

• Some prior collections experience is a plus, but we are willing to train candidates with a strong aptitude.

Responsibilities

• Manage assigned queues of various account types.
• Make outbound calls daily to collect past due payments.
• Work a minimum of 100 accounts daily.
• Handle inbound calls from account holders.
• Process and send necessary correspondence for debiting accounts.
• Offer assistance options to account holders with secured loans who are experiencing payment difficulties.
• Maintain consistent phone activity throughout the day, outside of scheduled breaks.

Benefits

• Significant opportunity to earn up to $1,500 quarterly in incentives by meeting individual and team performance goals, totaling up to $6,000 annually.
• Yearly raises based on performance reviews.
• Comprehensive benefits package
• Opportunities for professional development and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed