Collections Specialist (Credit Manager)

Dentons US LLP•Chicago, WA

11d•$95,840 - $124,600

About The Position

Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm’s management team.

Requirements

Bachelor Degree or equivalent experience required.
Proficient in Microsoft Excel and Word
Ability to build solid working relationships with Firm professionals while accomplishing the Firm’s financial goals
Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues

Nice To Haves

Preferred background includes interaction with senior management personnel.
Business collection or law firm experience would be a plus.
Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
Expertise with ARCS recommended

Responsibilities

Manages the Firm’s collection processes/account maintenance at a regional level.
Provide excellent and thoughtful client service to hundreds of Firm clients
Works closely with the Firm’s billing attorneys and professional staff to bring resolution to the Firm’s most sensitive and complicated collection issues.
Is in direct contact with the Firm’s clients, including their highest level of management.
Act as a resource to other Credit Managers.
Partner with collections/accounting staff in other Dentons Offices for updates on open items.
Other duties as may be assigned to fully meet the requirements of the position.