Collections Representative

CR&R IncorporatedStanton, CA
1d$22Onsite

About The Position

Help keep the business moving by resolving accounts—fast, fair, and professionally. CR&R is hiring a Collections Representative to manage high-volume residential and commercial accounts. This role is phone-heavy, fast-paced, and ideal for someone who can balance firm collections with strong customer service.

Requirements

  • 2+ years in collections, AR, or high-volume customer account work
  • Comfortable spending most of the day on the phone
  • Confident handling difficult or escalated conversations
  • Organized, detail-oriented, and reliable in a fast-paced office

Responsibilities

  • Making and receiving high-volume calls to customers with past-due balances
  • Collecting payments and setting up payment arrangements
  • Resolving billing questions and account disputes
  • Documenting every customer interaction accurately
  • Working daily with internal teams to close out issues quickly

Benefits

  • Stable company providing essential services
  • Competitive pay and full benefits
  • Clear path to growth within Finance or Customer Operations
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