Collections Intern

Genesee & Wyoming Inc. • Town of Henrietta, NY

1d

About The Position

An intern will be responsible for assisting in the day-to-day operations of the department.

Requirements

• Effective oral and written communication skills
• Proficiency in MS Word, Excel and Outlook
• Excellent critical thinking and problem-solving skills
• Strong attention to detail
• Ability to interact effectively with all levels and continue to maintain a high level of objectivity and independence
• Self-starter
• Currently pursuing a Bachelor’s degree
• Must have a valid driver’s license

Responsibilities

• The intern will gain a basic understanding of the railroad industry, including industry structure and some competitive dynamics.
• The intern will also gain an understanding of G&W’s processes, procedures, and systems.
• Assist with monitoring outstanding accounts and reach out on overdue balances.
• Prepare and send statements and follow‑up communications via email and phone.
• Work closely with the finance, billing, and customer service teams.
• Other duties as assigned

What This Job Offers

• Career Level: Intern
• Number of Employees: 1,001-5,000 employees