Collections Intern

Genesee & Wyoming Main • West Henrietta, NY

14h

About The Position

An intern will be responsible for assisting in the day-to-day operations of the department. The intern will gain a basic understanding of the railroad industry, including industry structure and some competitive dynamics. The intern will also gain an understanding of G&W’s processes, procedures, and systems. Assist with monitoring outstanding accounts and reach out on overdue balances. Prepare and send statements and follow‑up communications via email and phone. Work closely with the finance, billing, and customer service teams. Other duties as assigned

Requirements

• Effective oral and written communication skills
• Proficiency in MS Word, Excel and Outlook
• Excellent critical thinking and problem-solving skills
• Strong attention to detail
• Ability to interact effectively with all levels and continue to maintain a high level of objectivity and independence
• Self-starter
• Currently pursuing a Bachelor’s degree
• Must have a valid driver’s license

Responsibilities

• Assist with monitoring outstanding accounts and reach out on overdue balances.
• Prepare and send statements and follow‑up communications via email and phone.
• Work closely with the finance, billing, and customer service teams.
• Other duties as assigned

What This Job Offers

• Career Level: Intern
• Number of Employees: 1,001-5,000 employees