Collections & Dispute Specialist

Centric Brands Inc. • Greensboro, NC

53d

About The Position

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women's, men's and kid's apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company's future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together. Whether you are an entry-level Analyst or our CFO, a career in Finance with Centric Brands will give you exciting opportunities to impact our bottom-line results. Our Finance team supports the business in a variety of ways - from P&L statements to budget projections and forecasts, cost analyses, vendor and supplier billing and even payroll. A career here can provide you with numerous opportunities to advance your career as you work cross-functionally with other teams both internally and externally. The Collections/Dispute Specialist will assist in the oversight of collecting past due commercial invoices, associated disputes, and A/R Reporting and Analysis for the multiple business entities under the Centric Brands umbrella in support of the Collections Manager.

Requirements

• 4-year undergraduate Accounting or business degree required, or equivalent experience.
• 3+ years of collections/dispute management experience required.
• Strong leadership skills.
• Performs well in an entrepreneurial environment with minimal supervision.
• Excels under pressure in a high-volume, time-sensitive, complex, corporate environment.
• Ability to multi-task, prioritize, escalate, and follow-up.
• Detail-oriented and accurate.
• Proven success with strategizing, streamlining, innovation, and thinking outside the box.
• Ability to create processes, close any gaps, and document new SOPs.
• Excellent organizational, communication (oral and written), and follow-up skills.
• SAP or similar ERP knowledge/experience is required.
• Strong Microsoft Excel skills required.

Responsibilities

• Review status of delinquent accounts, initiates and manages ongoing collection activity.
• Work closely with outsource collections partner, other departments and external customers to resolve billing related issues, including balance disputes and delinquencies, while exceeding client service expectations.
• Provide reporting for management as required.
• Review and reconcile AR and AP aging reports.
• Reconciliations of debits/credits that reside in different SAP subsidiary GL's & bank accounts - including the resolution of misdirected cash or common discrepancies.
• Pursue high priority, internal issues for resolution.
• Lead special projects when necessary.
• Provide support for audit requests.

Benefits

• In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership.
• Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Apparel Manufacturing
• Number of Employees: 1,001-5,000 employees