Collection Specialist – Entry Level

millenniumsoft • San Antonio, TX

4d

About The Position

Sr. Collection Specialist is responsible for increasing cash flow by ensuring customers are paying within terms and recovering overdue payments on customer accounts.

Requirements

• Strong analytical/problem solving skills
• Solid Communication and interpersonal skills
• Superior customer service skills
• Working knowledge of Microsoft Office
• Knowledge of billing procedures and collection techniques
• High School Degree or Equivalent
• Must have the ability to work independently and in a team environment, multitask, set own priorities, and adapt to a changing environment.

Nice To Haves

• Direct experience with JDE
• Strong Microsoft excel skills
• Experience working in a shared service center
• 1+ yrs in commercial collections
• Bachelor’s Degree in Finance / Accounting / Economics

Responsibilities

• To monitor the collection portfolio to ensure customers are paying within credit terms and to identify overdue payments
• Report account receivable status by updating accurate records and documenting collection activity/efforts
• Monitor collection portfolio and identify underlying issues that may be causing customers to pay invoices outside of terms, and escalate them through the appropriate channels.
• Interact with external customers, business controllers, Channel Management, sales force, customer service and related transactional groups in order to assist with resolution of outstanding billing issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED