Collection Specialist
About The Position
Heart Rhythm Solutions is a leading cardiology specialty office committed to providing exceptional patient care. We are currently seeking a highly motivated and detail-oriented Collection Specialist to join our team. The Collection Specialist will be responsible for managing insurance claims, following up on unpaid balances, and ensuring timely collection of payments from both insurance companies and patients. The ideal candidate will have experience with eClinicalWorks (eCW) and possess strong communication skills to interact with patients, insurance companies, and our team. Pay is based on education and experience.
Requirements
- Experience with eClinicalWorks (preferred)
- Previous experience in medical billing and collections, particularly in a cardiology or healthcare setting.
- Bilingual in English and Spanish (highly preferred).
- Strong attention to detail and problem-solving skills
- Ability to handle sensitive patient information with confidentiality
- Excellent communication skills, and customer support skills, both verbal and written
- High school diploma / GED
Responsibilities
- Review and process unpaid insurance claims and patient balances
- Contact insurance companies to follow up on claim statuses and resolve discrepancies
- Communicate with patients regarding outstanding balances and payment plans
- Accurately update and maintain patient records in eClinicalWorks
- Collaborate with office staff to ensure accurate billing and coding
- Provide excellent customer service to patients and insurance representatives
Benefits
- Bonus based on performance
- Company parties
- Flexible schedule
- Free food & snacks
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
