Collateral Specialist I

Georgia's Own Credit Union•Atlanta, GA

1d•Hybrid

About The Position

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today. This position offers a flexible hybrid work arrangement, allowing employees to balance in-office collaboration with the benefits of remote work. We provide the necessary tools and technology to ensure seamless productivity, whether you're working from home or the office. SUMMARY: The Collateral Specialist I supports lien perfection and timely release of collateral while ensuring compliance with state and federal regulations. This role assists with title and UCC filings, maintains accurate data in core and tracking systems, and provides responsive support to members and internal teams. In addition, the position identifies controllable errors and promotes continuous improvement to enhance efficiency and the overall member experience.

Requirements

High School diploma or equivalent required, associate’s degree or recent work experience preferred.
Minimum of 2 years related experience or relevant education.
Knowledge of consumer lending required.
Ability to understand each states regulations and rules in regards to securing a title.
Ability to operate loan processing system, computer, calculator, telephone and other equipment as needed.
Knowledge of software/computer systems required to complete job duties – Fiserv DNA, Nautilus, Word, Excel etc.
Competence with use of the Internet and Credit Union Intranet.

Nice To Haves

Open to learning new processes and methods, a willingness to do what it takes to complete the task at hand with tenacity.
Provide first contact-resolution, with positivity and poise to anticipate all needs of the requestor.
Maturity, Self-Awareness, and tact when dealing with difficult situations, problems, or failure.
High engagement with the department and organization goals to ensure they are met.
Self-directed development by continuously seeking out educational opportunities for personal and professional growth.
Maintain a professional, confidential, supportive, and friendly atmosphere for members, internal members, and colleagues.
Display a genuine passion for responsibilities given.
Has a great sense of purpose, able to understand and see the big picture, and in turn inspire the same purpose in others.
A continuous drive to improve the organization and individual responsibilities to allow empowerment and self-reliance to meet assigned deadlines with ease.
Effective analytical, problem solving, organization, and verbal and written communication skills.

Responsibilities

Assist with lien perfection and release by preparing and mailing required forms and documentation.
Facilitate title and UCC filings; ensure accuracy before submission to state agencies.
Secure and manage original collateral documents (titles, deeds, satisfactions) in a controlled file room; maintain accurate records of transfers to offsite storage.
Maintain title application data in core banking and title tracking systems; release liens within required timeframes.
Receive, sort, and process all incoming and outgoing mail, including courier and USPS items, for Lending Operations.
Respond to member and internal inquiries regarding titles, UCC filings, and related documentation.
Review reports to ensure collateral security is maintained and identify controllable errors.
Support process improvements to reduce errors and enhance efficiency.
Adhere to all policies, procedures, and training requirements; update documentation promptly when revisions are needed.
Perform other job-related duties as assigned.