Cold Night Cafe Staff

Oak Orchard Health • Perry, NY

12d

About The Position

Cold Night Café team members play a vital role in supporting the safe, respectful, and compassionate operation of the Cold Night Café during Code Blue events. This is a rewarding opportunity to make a direct impact in the community by helping individuals stay safe during extreme cold weather.

A Cold Night Café provides an overnight space for individuals experiencing homelessness or housing insecurity during severe winter conditions. A Code Blue is activated when temperatures reach 32 degrees or below, at which time the Cold Night Café is made available to open and provide a safe, welcoming, and non-judgmental space to stay for community members in need.

Requirements

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Experience working in health and human services field or settings where there has been experience with verbal de-escalation and crisis management is preferred.

Responsibilities

• Remain on call for the opening of the Cold Night Café when a Code Blue is activated.
• Open the Cold Night Café and prepare the facility for guests.
• Welcome and engage guests in a trauma-informed, compassionate, and nonjudgmental manner.
• Provide basic support and assist with resource navigation and referrals to community services.
• Help maintain a safe, calm, and respectful environment for guests and staff.
• Close the Cold Night Café at the end of operations, ensuring the facility is clean, secured, and properly shut down.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees