COI and Community Impact Manager - Mortgage

U.S. Bank • Chicago, IL

5d

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Reporting to the Lead National COI and Community Engagement Manager and part of the National Strategic Markets & Affordable Lending team, this role will manage lead the development and execution of business line growth strategies in alignment and in partnership with local mortgage sales leaders, internal teams, and community partners.

Requirements

• Bachelor’s degree, or equivalent work experience
• Eight to ten years of experience in project management activities

Nice To Haves

• 5 + years of Community Reinvestment Act (CRA) mortgage lending experience OR related relationship/outreach experience
• Strategic, curious, action-oriented leader who can balance moving quickly with an eye on long-term objectives
• Outstanding customer service, event management, and problem resolution skills
• Advanced knowledge of departmental and bank products and services
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational and analytical skills
• Demonstrated management and leadership skills
• Ability to identify and resolve exceptions and to analyze data
• Master’s degree preferred
• 15-25% Travel Required for this role.

Responsibilities

• Ideation and execution of efforts to advance homeownership opportunities within all markets including strategic and affordable markets
• Provides coaching and development to sales teams on efforts and opportunities that create and advance impactful business development efforts
• Build pipeline of opportunities that enable further business line growth
• Manage key relationships with internal and external partners to drive new opportunities
• Engage with partners as necessary to review performance and drive strategic objectives
• Build and support reporting requirements to ensure business development efforts are delivered as needed.
• Analyze data to drive strategy enhancements and inform management decisions
• Manage performance to ensure pipeline impact for mortgage sales teams
• Development of strategies and execution of outreach models that promote homeownership opportunities with U.S. Bank

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees