Community Impact Manager

Community Medical Services•Phoenix, AZ

just now

About The Position

Community Medical Services (CMS) is hiring a Community Impact Manager responsible for developing community programs in collaboration with Executive Team and the Director of Community Programs. The Community Programs and Integration Manager will report directly to the Regional Director. Responsible for providing project management framework for developing new community programs. Collaborates with community partners to gain understanding of the needs of the new programs and helps to create the programs and track the project through completion. As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

Requirements

Bachelor’s or Associate's degree in related field, or related experience.
Basic computer skills Extensive knowledge of Microsoft Office applications.
Ability to be self-directed in the completion of individual work assignments.
Detailed, organized, and has efficient record keeping skills.
Customer-serving personality within a fast-paced environment.
Ability to multitask and be adaptable to changing priorities.
Excellent communication skills at an organization level Ability to travel- including all CMS locations.
Valid Driver License and Motor Vehicle Clearance (clean driving record for 39 months).

Nice To Haves

Certified Associate of Project Management (CAPM) preferred.
Experience in an Opioid Treatment Program setting is preferred.
Experience with various community partners and government agencies (i.e. other behavioral health agencies, RBHAs, Dept of Child Services, correctional health/criminal justice, and others) preferred.

Responsibilities

Maintains project management related documentation for new community programs including but not limited to timelines, task lists, flow charts, and meeting minutes.
Develop and maintain SharePoint sites to store project management Wrike/SharePoint.
Ensure project documents are updated, distributed, and stored appropriately.
Documents meeting minutes, action items, and decisions during meetings and performs follow-up.
Effectively provides status updates to executive leadership and community partners.
Resolves or escalates issues in a timely fashion.
Work closely with internal and external teams to obtain in depth understanding of the documentation, process, and billing requirements for new community programs.
Analyze existing and potential program infrastructure, focusing on repurposing existing programs and policies first and creating new programs and policies when necessary.
Communicate changes or new programs effectively to staff at all levels of the organization.
Establish rapport with outside agencies, to include but not limited to hospital systems, correctional health systems, EMS, police departments, etc.
Responsible for collecting, maintaining, and analyzing KPI for direct reports as well as tracking client referrals and established and in progress community partnerships.