Community Impact Manager

American Heart Association•St. Petersburg, FL

2d•Hybrid

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. We are currently hiring a Community Impact Manager in our Tampa Bay market based in St. Petersburg. This role advances the mission of the American Heart Association by fostering relationships with community leaders (health systems, EMS, etc.), volunteers, and multi-sector organizations to advance cardiac emergency response education and preparedness, distribution of resources, and establishment of policies. This role supports initiatives that drive policy, systems, and environmental (PSE) changes to improve community health outcomes. Manages outreach efforts, leads volunteer-driven initiatives, and ensures the Association’s impact is effectively communicated and measured within the community. In this hybrid role, the Community Impact Manager will work from the St. Petersburg office at least 1-2 times/week and travel as needed for external meetings and events throughout the following counties: Pinellas, Pasco, Hillsborough, Hernando, Highlands, Hardee, Polk, and Marion. May include some nights and weekends. This position is a fixed term, funded through 12/31/2028 - 20 hours per week - $30/hr. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Requirements

Up to 2 years of relevant experience with EMS/community/public health issues and/or managing community/public health promotion or related educational programs or other related experience.
University/College degree or equivalent experience.
Proven ability to recruit, mobilize and manage volunteers, including C-suite level executives.
Effective relationship management, with the ability to gain trust and influence without authority.
Self-starter who works well in a team environment.
Demonstrated ability to drive toward results.
Proven ability to apply marketing insights to develop appropriate strategies.
Ability to do daily local travel; requires access to reliable transportation at all times.
Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.
Must have at least basic knowledge and skill/proficiency with Microsoft Office.

Nice To Haves

Knowledge of the social determinants of health (SDOH) as it relates to cardiac emergency preparedness and health disparities, to improve widespread community CPR education, and access to AEDs, and policy/system-wide changes.
Understanding of local health systems, EMS agencies, relationships with hospitals, health clinics, and Federally Qualified Health Centers.
Bilingual fluency in English and Spanish.
Experience collecting, managing, and analyzing data to drive cardiac emergency preparedness strategies.

Responsibilities

Develops and nurtures relationships with businesses, healthcare providers, community organizations, and government agencies to enhance community-wide cardiac emergency preparedness; including: CPR education, AED distribution, and establishment of policies. Collaborates with volunteers and key stakeholders to identify and implement strategies related to Nation of Lifesavers.
Drives cardiac-emergency response preparedness focused PSE changes to improve bystander intervention in cardiac emergencies, establish cardiac emergency response policies, increase widespread promotion of community CPR education, and other actions to support this work and improve out-of-hospital cardiac arrest survival rates.
Recruits, trains, and manages volunteers and strategic community alliances (faith-based institutions, federally qualified health centers, grassroots community organizations, etc.) in support of our efforts to improve health, engage in collective impact initiatives, and create a sustainable culture of emergency preparedness throughout the market. Engages volunteers to focus on priority communities and collective impact goals.
Implements and tracks performance metrics to demonstrate the effectiveness of Association’s community impact programs. Evaluates program success, identifies areas for improvement, and provides recommendations to enhance outreach and engagement strategies.
Acts as subject matter expert in American Heart Association initiatives and programs for community engagement in cardiac emergency preparedness and related activities.
Coordinates community health education initiatives and public awareness campaigns related to CPR education, AED distribution, and policy development. Communicates the Association’s goals and mission with stakeholders through strategic outreach and engagement.
Participates in an array of community initiatives and represents the organization at community gatherings, events, fairs or forums.

Benefits

Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

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