Coffee Shop Barista

Grand Canyon Resort Corporation • Peach Springs, AZ

11d • Onsite

About The Position

Our Coffee Shop Baristas are responsible for creating a unique experience for our guests through excellent service and expertly-crafted beverage & food products. The individual in this position is expected to contribute to a workplace that promotes a team oriented, high-performance culture which emphasizes involvement, efficiency, and a positive & productive working environment. This position will act as a Hualapai ambassador and in the best interests of the Hualapai Tribe at all times.

Requirements

• Ability to adapt and learn quickly.
• Ability to build professional interpersonal relationships with guests and team members.
• Ability to follow instructions and ensure quality & consistency of products.
• Excellent verbal communication skills.
• Demonstrated ability to be a part of a team environment, multi-task efficiently and maintain positive working relationships.
• Demonstrated ability to communicate in a clear, concise manner and know when to escalate issues of team members/guests that are not happy. Ability to remain calm and focused under pressure.
• Demonstrated ability to participate in a team environment, multi-task efficiently and maintain positive working relationships. Excellent organizational skills.
• High school diploma, required.
• In lieu of a high school diploma, demonstrated ability to perform basic addition, subtraction, multiplication, and division and pass a brief exam.
• Ability to work efficiently and efficiently both as an individual and as part of a team.
• Strong verbal communication skills, as well as strong interpersonal and organizational skills.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must possess a valid driver’s license with a clean driving record, and be able to obtain approval to operate a company vehicle.
• Must comply with the GCRC Team Member Handbook, internal policies and procedures, and all rules and regulations set within GCRC and the Tribe.

Nice To Haves

• Preference given to Hualapai Tribal members.

Responsibilities

• Deliver outstanding guest service to every guest, every time.
• Become proficient in creating expertly-crafted beverage & food products by following recipes and processes to ensure quality and consistency.
• Ensure proper health, safety, and sanitation processes are in place and being followed for the safety of all guests and team members.
• Ensure that all guest-related issues are resolved promptly while maintaining a high degree of tactfulness and respect for the other party.
• Contribute to a team environment and assist coworkers in handling issues or difficult or unhappy guests, both internal and external.
• Ensure that all communications are shared with team members in a timely and accurate manner, as appropriate.
• Keep the Barista Supervisor & Manager apprised of all issues and concerns.
• Perform other work-related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees