Cocktail Server - House of Blues, San Diego
About The Position
HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The Role: Serve food and beverages to guests in a nightclub environment with a cheerful attitude.
Requirements
- Required: CA Food Handler Card and Responsible Alcohol Awareness Training Certification or Equivalent
- Ability to work late hours
- Flexible schedule
- Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
- 3 years work experience interacting with people in a positive environment
- Tolerance of all cultures, music and art forms
- Responsible Alcohol Awareness Training Certification or Equivalent
- Ability to deal with intoxicated guests in a positive and safety minded manner
Nice To Haves
- Cash handling experience
- Experience recognizing valid ID’s
- Experience in a live music environment
Responsibilities
- Anticipate and respond to guests’ needs
- Suggestively sell beverages and menu items; take orders
- Answer guest questions, make recommendations, up-sell liquors
- Communicate drink orders to bar through Point of Sales system
- Deliver drinks, maneuvering trays through large crowds
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
- Keep tables clean/wiped
- Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
- Maintain House of Blues safety and sanitation standards
- Follow housekeeping standards per HOB policy
- Keep current on all standard operating procedures
- Request identification from any guest who appears to be under 30 years of age
- Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
- Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
- Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
- Ensure that comp and void checks are processed according to HOB policy
- Assist other servers and staff as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
