Cocktail Server, House of Blues Orlando

Live Nation Entertainment•Lake Buena Vista, FL

5d•Onsite

About The Position

Job Summary: Title: Cocktail Server, Music Hall Location: House of Blues -Orlando Unity in Diversity Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments. Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close. The Role: Serve food and beverages to guests in a nightclub environment with a positive and friendly attitude.

Requirements

Ability to work late hours
Flexible schedule
Skills in interpersonal communication and teamwork
A minimum, 1-year of high-volume cocktail experience
Working knowledge of cocktail tray service, basic food service, drink recipes and garnishes, point of sales systems
Tolerance of all cultures, music, and art forms
Responsible Alcohol Training Certification or Equivalent (or ability to pass training)
3 years’ work experience interacting with people in a positive environment
Experience recognizing valid ID’s
Experience in a live music environment
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs. using proper lifting techniques
Ability to work as part of a Team

Responsibilities

Anticipate and respond to guests’ needs
Suggestively sell beverages and menu items; take orders
Answer guest questions, make recommendations, up-sell liquors
Communicate drink orders to bar through Point of Sales system
Deliver drinks, maneuvering trays through large crowds
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
Keep tables clean/wiped
Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
Maintain House of Blues safety and sanitation standards
Follow housekeeping standards per HOB policy
Keep current on all standard operating procedures
Request identification from any guest who appears to be under 30 years of age
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
Ensure that comp and void checks are processed according to HOB policy
Assist other servers and staff as needed
Required to occasionally work Special Events that are scheduled throughout the venue

Benefits

Competitive compensation
Professional career development
Additional benefits
generous vacation
healthcare
retirement benefits
student loan repayment
tuition reimbursement
six months of paid caregiver leave for new parents including fostering
perks like Roadie Babies helping new parents care for their babies on work trips
access to free live events through our exclusive employee ticketing program