Cocktail Server, House of Blues Orlando

HOB Entertainment • Vista, FL

2d • Onsite

About The Position

Serve food and beverages to guests in a nightclub environment with a positive and friendly attitude.

Requirements

• Ability to work late hours
• Flexible schedule
• Skills in interpersonal communication and teamwork
• A minimum, 1-year of high-volume cocktail experience
• Working knowledge of cocktail tray service, basic food service, drink recipes and garnishes, point of sales systems
• Tolerance of all cultures, music, and art forms
• Responsible Alcohol Training Certification or Equivalent (or ability to pass training)
• 3 years’ work experience interacting with people in a positive environment
• Experience recognizing valid ID’s
• Experience in a live music environment
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs. using proper lifting techniques
• Ability to work as part of a Team

Responsibilities

• Anticipate and respond to guests’ needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain House of Blues safety and sanitation standards
• Follow housekeeping standards per HOB policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
• Ensure that comp and void checks are processed according to HOB policy
• Assist other servers and staff as needed
• Required to occasionally work Special Events that are scheduled throughout the venue

Benefits

• Competitive compensation
• Professional career development
• Additional benefits

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed