Cocktail Server
About The Position
The Cocktail Server is responsible for serving food and/or beverage to guests in a courteous and friendly manner, adhering to established brand/hotel guest service and sustainability standards. This role involves greeting guests, taking and serving beverage orders, and fulfilling guest requests. The server must also comply with all state, federal, and corporate requirements for serving alcoholic beverages. Additional duties include stocking service stations, following cash handling procedures, performing side work, and assisting with other food and beverage functions like bartending and bussing during peak times or staffing shortages. A key aspect of the role is to contribute to increasing guest satisfaction and following sustainability guidelines.
Requirements
- High School diploma or equivalent preferred.
- Previous food and beverage experience or equivalent training required.
Responsibilities
- Greet guests, take beverage orders, serve drinks, and fulfill guest requests.
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Stock service stations with items such as ice, napkins, or straws.
- Follow established cash handling and bank operating procedures.
- Perform side work duties according to side work schedules.
- Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
