Co-op, Community Engagement

Metrolinx

11h

About The Position

The Metrolinx Community Engagement team is looking for a Community Engagement
Advisor to support strategy, planning, process improvement, and reporting. In
this role, you will help by driving integration, process improvement, and
reporting across the Metrolinx’s Community Engagement teams supporting GO
Expansion, Subways and LRT projects.  This role will lead KPI reporting and
analysis, support stakeholder engagement plans, process refinement initiatives
and help develop analysis-based engagement efforts across Metrolinx’s transit
projects.  You will report to the Senior Manager, Strategic Engagement.

Requirements

• Must be enrolled in a full-time accredited co-op program in order to be considered for this position.
• Must be at least 15 years of age before starting employment
• Enrolled in Communications, Public Policy or Administration, Urban Planning, Transportation Planning, or similar program at a post-secondary institution
• Must be attending school full-time and returning to an academic institution.
• Organizational, research, planning, time management and project management skills.
• Strong familiarity with data collection, analysis and executive reporting using tools like Microsoft Excel, Microsoft PowerPoint etc.
• Experience in communications or community engagement.
• Interpersonal, diplomacy, oral/written communication skills and political acuity.
• Flexible Hours – must be prepared to occasionally work outside of regular working hours during some phases of a project (beyond 5pm during the work week and weekends as required, etc.).

Nice To Haves

• Ability to communicate in French or other language is an asset.

Responsibilities

• Contribute to the development and implementation of community engagement strategies, plans, and programs.
• Support the implementation, tracking and reporting of divisional key performance indicators (KPIs) to highlight trends, suggest improvements and effectiveness of engagement initiatives and programs.
• Collect, analyze and report on data to support engagement initiatives like surveys and newsletters.
• Support engagement planning efforts by helping refine and standardize internal processes.
• Support the development of program policies, procedures, and guidance materials for end users.
• Apply project management and data analysis skills to drive coordination; foster integration; and move project planning forward within a complex environment.
• Work with team members across Community Engagement to lead annual, quarterly, and monthly reporting; and support strategic and proactive events planning.
• Support Sr. Advisors and Managers in program design, development, and delivery as needed, including research and analysis and creating briefing products such as briefing notes and power point presentations

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed