Pueblo CMA Coordinator, Intake

THE RESOURCE EXCHANGE•Pueblo, CO

10d•$22 - $23•Hybrid

About The Position

CMA Coordinator, Intake – Join a Mission-Driven Team at One of Colorado’s Best Workplaces Why Work at The Resource Exchange (TRE)? At TRE, you’re not just starting a job, you’re building a career where your work truly matters. We are proud to be recognized as one of Colorado’s Best Workplaces for five consecutive years, and our people make that possible. When you join TRE, you become part of a team that values purpose, growth, and making a real impact in the lives of others. Here’s what you can expect when you join us: Meaningful Work: Support individuals in accessing critical services that promote independence and well-being Purpose-Driven Culture: Be part of a team that strengthens families and communities across Colorado Flexible Work Environment: Enjoy true flexibility that supports your work-life balance Half-Day Fridays: Start your weekends early and recharge Generous Benefits: Health, dental, vision, life insurance, disability coverage, and pet insurance Paid Time Off: Holidays, PTO, and your birthday off Career Growth: Training, leadership opportunities, and advancement pathways Student Loan Forgiveness Eligible: We invest in your future Supportive Culture: A workplace built on teamwork, integrity, and inclusion “The standard of work and the culture of providing excellent service is something I’m proud to be a part of.” — Current TRE Staff Member If you’re looking for a place where your contributions are valued and your work has impact, TRE is the place for you. Who We Are The Resource Exchange (TRE) is a mission-driven organization of 400+ professionals serving over 12,000 individuals across El Paso, Pueblo, Teller, and Park counties. We provide person-centered services to individuals with disabilities, mental health challenges, and long-term care needs, focused on independence, inclusion, and collaboration. Position Overview: CMA Coordinator, Intake Department: Case Management Operations and Communication Reports To: Team Supervisor FLSA Status: Non-Exempt Starting Pay Range: $22.32 – $23.18/hour (rates; subject to change) As a CMA Coordinator, Intake, you play a critical role in helping individuals begin their journey toward receiving essential services. You will complete assessments, assist with Medicaid applications, and ensure individuals are connected to the support they need.

Requirements

Bachelor’s degree in any field OR 5 years of experience working with vulnerable populations, in a non-profit setting, or with individuals with disabilities OR A combination of education and relevant experience working with vulnerable populations, non-profit organizations, or individuals with disabilities.
Strong organization and attention to detail
Excellent communication skills
Ability to manage multiple priorities
Proficiency with Microsoft 365 and technology systems
Critical thinking and problem-solving skills
Empathy and person-centered mindset
Cultural awareness and emotional intelligence
Must have a valid Colorado driver’s license, reliable transportation, and insurance coverage
Ability to lift up to 20 pounds and navigate varied environments

Nice To Haves

1–3 years in case management or human services
Knowledge of Medicaid waiver programs and LTSS
Experience working with individuals and families
Familiarity with community resources

Responsibilities

Complete and document in-home functional needs assessments (100.2) for HCBS, DI, HCA, and LTHH services
Assist with Medicaid and waiver applications (including ARG and LTC processes)
Review and analyze medical, behavioral, and financial documentation
Maintain accurate and timely documentation across multiple systems
Ensure compliance with HCPF regulations and HIPAA standards
Build strong relationships with individuals, families, and community partners
Manage multiple priorities while meeting deadlines
Stay informed on community resources to best support individuals