Intake Coordinator

Banyan Treatment Centers

9d • Onsite

About The Position

Banyan Treatment Centers, a nationally recognized leader in behavioral and
mental health care, is seeking a detail-oriented Intake Coordinator to join our
team in Seminole, FL.

As the first point of contact for individuals entering our facility, you will
play a vital role in shaping the patient experience. Drawing on your strong
customer service skills, you’ll guide patients seamlessly through the admission
process with professionalism and respect. Your ability to provide a calm,
supportive presence during this critical time will help ensure a smooth and
welcoming transition into Banyan's care.

This is an opportunity to make a meaningful impact within an organization that
stands as a nationally recognized leader in addiction and mental health care. As
an Intake Coordinator, you will:

Directly Impact Lives: Play a vital role in ensuring a smooth admission
process and supporting individuals during a crucial phase of their recovery
journey.
Skill Development: Gain valuable experience in behavioral health, enhancing
skills in patient intake, support, crisis management, and effective
communication.
Career Growth Opportunities: Take advantage of our commitment to employee
growth, with access to continued education, training, and advancement
opportunities within the organization.
Collaborate with a Diverse Team: Join a workforce that reflects the diverse
communities we serve, with many team members bringing firsthand recovery
experiences.

Requirements

• Associate degree and/or 1+ years of experience in behavioral or mental health treatment.

Nice To Haves

• 1+ years of experience in behavioral or mental health treatment.
• Experience working with patients at a detox level of care.
• Familiarity with KIPU and Salesforce systems.

Responsibilities

• Monitor Salesforce for pending admissions and take necessary action.
• Create and manage potential admission files in Kipu, ensuring accurate entry of required information.
• Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification.
• Collect and verify patient information, secure necessary signatures, and process out-of-pocket payments.
• Assist in gathering consents, identification, and financial documents required for admission.
• Provide behavioral health support by assisting in patient supervision, transport, and adherence to facility protocols.
• Maintain the whiteboard with travel plans, bed assignments, patient descriptions, and contact details.
• Collaborate with clinical staff and supervisors to ensure high-quality patient care and a seamless intake process.
• Approach clients, family members, and visitors with warmth and professionalism, fostering a welcoming environment.

Benefits

• Enjoy comprehensive benefits (FT only) including medical, vision, and dental insurance; whole and term life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees