Club Y Site Director - Teen Department

YMCA of Memphis & the Mid-South•Cordova, TN

28d•Onsite

About The Position

PURPOSE OF POSITION: The Club Y Site Director is responsible for leading the daily operations of the YMCA’s before-and after-school program for middle school students. This position ensures a safe, structured, and positive environment by supervising staff, managing program logistics, and fostering strong relationships with students, families, school partners, and the community. The Club Y Site Director upholds the YMCA’s commitment to youth development by overseeing the delivery of high-quality enrichment activities, supporting positive behavior, and creating a culture of belonging where all students can thrive.

Requirements

Must be 21 years of age and pass pre-employment background checks/drug screening.
Four years of college with 2 years of experience administering a child care/educational program, which includes staff supervisory experience OR
Two years of college with 30 hours in business or management, child or youth development, or related field and 2 years experience administering a child care/educational program, which includes staff supervisory experience OR
High school diploma with 4 years experience administering a child care/educational program and 30 hours of TECTA administrator or Child Development Associate (CDA); staff supervisory experience.
Current CPR/AED, First Aid and Child Abuse Training or obtain with 30 days of hire date.

Responsibilities

Lead the daily operation of Club Y programming, ensuring a safe, inclusive, and engaging environment that aligns with YMCA values and youth development best practices.
Implement daily schedules and curriculum that support academic enrichment, leadership development, and physical activity for middle school students.
Model and enforce positive behavior guidance strategies, ensuring consistency across the team and promoting social-emotional growth among youth.
Ensure proper supervision ratios are maintained at all times and youth are actively engaged during program hours.
Lead the team to meet enrollment goals for the program site.
Supervise and support Club Y Advisors, providing daily guidance, coaching, and accountability to uphold program quality and staff professionalism.
Conduct regular team huddles or staff meetings to communicate expectations, share updates, and reinforce safety and engagement standards.
Support the recruitment, onboarding, and training of site staff in collaboration with the Program Director.
Ensure staff members adhere to staffing schedules and make adjustments based on daily attendance of program participants.
Participate in performance evaluations, provide feedback, and address performance issues as needed.
Build and maintain positive, professional relationships with families, serving as the primary point of contact for site-level communication and issue resolution.
Partner with school administration and personnel to ensure seamless integration of Club Y programming into the school community.
Communicate regularly with families through newsletters, calls, or brief in-person updates to share program highlights and student successes.
Ensure full compliance with DHS and YMCA policies, including maintaining all required documentation, attendance records, and staff files.
Monitor and report incidents, accidents, or concerns in a timely and appropriate manner.
Manage site inventory and ensure equipment and supplies are used safely and responsibly.
Support data collection, enrollment tracking, and reporting as required by grants or funding sources.