Club Membership Coordinator

Omni Hotels & Resorts•Rancho Mirage, CA

About The Position

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you’ll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Club Membership Coordinator Overview: The Membership Coordinator will handle administrative duties, planning and support tasks as required by the Membership department.

Requirements

Proven previous experience as an administrative assistant or coordinator is required
Organizational and time management skills with attention to detail
High energy and outgoing personality
Must be able to work flexible shifts, to include holidays and weekends
Computer knowledge required. Must be knowledgeable in Microsoft Office Suite
Must have excellent verbal and written communication skills
2 - 3 years of office experience required
A high school diploma or equivalent required
Team player able to foster relationships with Members, Associates, and other community leaders

Nice To Haves

CRM experience is a plus
Sales background preferred
A 4-year degree is preferred

Responsibilities

Assist in maintaining membership files according to policies and standards set by the company.
Initiate requests for membership resignations and changes on a membership.
In the absence of the Director of Membership, meet with prospects, obtain information, answer questions, and give club tour.
Serve as concierge to the members to assist in bookings throughout the property and Omni Hotels & Resort portfolio.
Create and distribute correspondence to include but not limited to member related services to members and team. Ensures that all correspondence is 100% accurate.
Assist in development and execution of membership events.
Performs other duties as assigned by management.
Must maintain strict confidentiality within the scope of the membership base.
Assist with Special Events & Projects as needed (may work outside regularly scheduled shifts).
Attend meetings as instructed and may complete Meeting Minutes.
Will use Microsoft Office, ClubEssentials, Resort Suite, Birchstreet, Concur