Membership Coordinator, Cornerstone Club

CornerstoneMontrose, CO
9d

About The Position

The Membership Coordinator supports the membership sales and experience functions by managing administrative processes, maintaining the membership database, coordinating communications, and assisting with member onboarding and engagement. This role ensures a smooth and professional experience for both prospective and current members while supporting the Director of Membership & Sales in achieving membership goals.

Requirements

  • 2+ years of administrative, hospitality, sales support, or club experience
  • Strong organizational skills and attention to detail
  • Excellent customer service and communication abilities
  • Experience with CRM systems and Microsoft Office or similar tools
  • Ability to manage multiple priorities in a fast-paced environment
  • Professional, polished, and member-service focused demeanor
  • Flexibility to support occasional evenings or events as needed

Nice To Haves

  • Private club or luxury hospitality experience
  • Familiarity with golf club operations
  • Associate’s or bachelor’s degree in Business, Hospitality, or related field

Responsibilities

  • Support daily membership operations and administrative processes
  • Maintain accurate membership records and CRM data integrity
  • Manage inbound membership inquiries and route qualified leads
  • Coordinate club tours, appointments, and prospect follow-up
  • Assist with new member onboarding and welcome communications
  • Prepare membership agreements, reports, and sales materials
  • Support membership events, promotions, and retention initiatives
  • Monitor pipeline activity and provide regular reporting updates
  • Collaborate with Golf, F&B, Finance and Marketing teams
  • Ensure confidentiality and compliance with club policies

Benefits

  • Health insurance – four plans available including two Health Savings Account eligible plans.
  • Dental, vision, life and disability insurance.
  • Employee Assistance Program.
  • Room discounts for all team members, as well as for their friends and family immediately upon hire.
  • Full-time employees are entitled to 5 complimentary nights per year after 6 months of employment.
  • Eligible employees, 18 and older can register for a 401(k) with Fidelity after just 3 months of employment, helping you invest in your future; our plan has a company match and no vesting schedule.
  • Colorado Family and Medical Leave Insurance Program (FAMLI).
  • Company provided uniforms
  • Continuing Education Allowance
  • Employee meals are supplied during the summer months.
  • Transportation: Provided to and from Cornerstone; no reimbursement if transportation is not provided.
  • Flexible Time Off
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