Club Manager In Training Full Time

Glow Brands•Danville, KY

1d•Onsite

About The Position

The General Manager Candidate will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The General Manager Candidate will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. This role offers an opportunity for future advancement into a General Manager position.

Requirements

Superior customer service skills, preferably in the fitness industry.
Exceptional leadership, diplomacy and listening skills.
Basic computer proficiency (Microsoft Suite).
Hard working, enthusiastic and energetic!
Strong problem resolution skills.
Current CPR Certification required. (can complete after hire)
High school diploma/GED equivalent required.
Must be 18 years of age or older.

Nice To Haves

Experience working as an Assistant Manager at Planet Fitness preferred but not required.

Responsibilities

Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
Schedule staff and ensure all shifts are covered.
Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
Administration and processing of all weekly/bi-weekly employee payroll.
Resolve employee issues or concerns.
Manage disciplinary/termination activities.
Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate all member requests, issues and questions.
Ensure prompt opening/closing of gym.
Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
Ensure safety of employees, members and club property.
Determine and communicate equipment repair in a timely manner.
Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
Authorize expenditures and refunds.
Prepare all HR related forms as needed.
Track statistics and reports (weekly, monthly, annually).
Backup support for any employee who is absent.

Benefits

Opportunity for future advancement into a General Manager position which has a starting salary of 40-45K.
Health Insurance options (Medical, Dental, Vision)
Life Insurance & Disability Coverage options
Paid Time Off (PTO)
7 Paid Holidays off per year
Flexible Scheduling
401(k) with Company Match
Daily Pay Options
Employee Discounts on Products and Services
Professional Development & Training
Casual Dress Code & Free Work Shirt options yearly.
Free Gym Access
Free Tanning
Free Wellness Spa Services
Employee Wellness Programs w/yearly $125 reimbursement option
Exclusive Discounts at Outside Retailers