Club Manager In Training Full Time

Planet Fitness - Glow Brands • Danville, KY

1d • Onsite

About The Position

The General Manager Candidate will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The General Manager Candidate will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Requirements

• Superior customer service skills, preferably in the fitness industry.
• Exceptional leadership, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Suite).
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.
• Current CPR Certification required. (can complete after hire)
• High school diploma/GED equivalent required.
• Must be 18 years of age or older.

Nice To Haves

• Experience working as an Assistant Manager at Planet Fitness preferred but not required.

Responsibilities

• Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Manage staff.
• Schedule staff and ensure all shifts are covered.
• Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
• Administer and process all weekly/bi-weekly employee payroll.
• Resolve employee issues or concerns.
• Manage disciplinary/termination activities.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• Perform new member sign-ups.
• Take prospective members on tours.
• Facilitate all member requests, issues and questions.
• Ensure prompt opening/closing of gym.
• Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
• Ensure safety of employees, members and club property.
• Determine and communicate equipment repair in a timely manner.
• Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
• Authorize expenditures and refunds.
• Prepare all HR related forms as needed.
• Track statistics and reports (weekly, monthly, annually).
• Provide backup support for any employee who is absent.

Benefits

• Opportunity for future advancement into a General Manager position which has a starting salary of 40-45K.
• Health Insurance options (Medical, Dental, Vision)
• Life Insurance & Disability Coverage options
• Paid Time Off (PTO) & 7 Paid Holidays off per year
• Flexible Scheduling
• 401(k) with Company Match
• Daily Pay Options
• Employee Discounts on Products and Services
• Professional Development & Training
• Casual Dress Code & Free Work Shirt options yearly.
• Free Gym Access
• Free Tanning
• Free Wellness Spa Services
• Employee Wellness Programs w/yearly $125 reimbursement option
• Exclusive Discounts at Outside Retailers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED