Manager In Training (Full TIme)

Hibbett•Bremen, GA

21h•Onsite

About The Position

The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. This role requires knowledge in each product area or department within the store and involves assisting in determining methods to accomplish the store’s goals and initiatives. The Manager in Training must uphold policies, procedures, and standards from the visual manual, and fully promote all sales and promotions. They serve as an ambassador of Hibbett I City Gear, aiming to create a unique customer experience to acquire and retain long-term customers. The position demands a passion for outstanding customer service and promoting merchandise. In the Store Manager’s absence, the Manager in Training assumes supervisory control and is trained in the Store Manager’s responsibilities.

Requirements

Experience working in a retail environment, preferably in footwear and athletic apparel
1-3 years of customer service experience
Excellent interpersonal and communication skills
Ability to work in a fast-paced environment
Ability to assist in managing a team and keep up with overall goals and profits
Is a self-starter, has initiative to take on important tasks without being asked
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
Is a team-player, passionate about outstanding customer service and selling merchandise

Responsibilities

Assist the Store Manager in controlling the assets of Hibbett I City Gear
Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
Assumes responsibility of the entire store in the absence of the Store Manager
Provides knowledge and guidance to employees and customers in all departments when necessary
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
Direct staff to ensure each department’s responsibilities and standards are completed
Keeps the Store Manager informed about inventory movement and customer trends
Assures quality customer service is maintained
Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
Promote and sell services and merchandise provided by Hibbett I City Gear
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction
Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk
Supervises employees in the absence of the Store Manager
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems