Club Lounge Attendant

Davidson Hospitality Group•Philadelphia, PA

10d

About The Position

Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview Come join our team as a Concierge and provide exceptional guest service in our luxurious hotel! We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.

Requirements

Previous experience in a customer service or hospitality role
Excellent communication, problem-solving, and interpersonal skills
Knowledge of local attractions, restaurants, and transportation options
Ability to multitask and prioritize guest requests
Proficient in Microsoft Office and reservation systems
Ability to work flexible hours including weekends and holidays

Nice To Haves

Bilingual skills are a plus.

Responsibilities

Assist guests with various requests such as restaurant reservations
Assist guests with transportation arrangements
Assist guests with recommendations for local attractions
Serve as a knowledgeable resource for guests to enhance their overall experience