Club Languange Specialist & MLS Team Operations Manager

Kroenke Sports & Entertainment•Commerce City, CO

34d•$70,000•Onsite

About The Position

Colorado Rapids is looking for a multilingual individual to facilitate communication between non-native English speakers and other participants in the environment. In addition, this person will manage various aspects of 1 st Team Operations.

Requirements

Minimum English speaker, with fluency in Spanish or Portuguese required.
Proficiency in a third language preferred:
Minimum 1 year experience working with multi-cultural clientele
1+ years’ experience as an interpreter/translator preferred
1+ years’ experience within soccer industry preferred
Minimum 1 year experience in sport, operations, hospitality or related field
Bachelor’s degree in related field preferred
Driver’s License required for transportation of players to individual appointments and/or execution of tasks for team
Applicants must meet minimum qualifications at the time of hire
Interpersonal skills using tact, patience, and courtesy
Strong written and verbal communications skills in English and other language
Strong public speaking ability
Ability to handle discreet or sensitive information in a professional manner
Strong work-ethic and proactive attitude are essential
Strong professional presence, accountability, and ability to work independently
Ability to multi-task and work with deadlines in fast-paced environment
Strong attention to detail and organizational skills
Strong knowledge of Microsoft Office software, specifically Word and Excel
Interest and experience in competitive sports environment, soccer preferred
General understanding of MLS (Major League Soccer) and team structures preferred

Nice To Haves

Proficiency in a third language preferred:
1+ years’ experience as an interpreter/translator preferred
1+ years’ experience within soccer industry preferred
Bachelor’s degree in related field preferred
General understanding of MLS (Major League Soccer) and team structures preferred

Responsibilities

Facilitate effective communication for individual players with limited English proficiency, including:
Attend team trainings, meetings and matches to act as official interpreter for players who do not speak English fluently
Accompany them to Club events as needed, including media requests, player appearances, individual video sessions, treatment, or workouts
Translate written materials from other language into English or vice versa
Manages and oversees language tutors for players and staff, including the search, onboarding and payment for tutors and other resources
Assist with gathering and completing any immigration or league-related paperwork
Creation, maintenance and distribution of the following 1 st Team information:
Annual Calendar (internal)
Monthly Calendar (for distribution)
2 Week Schedules (for distribution)
Travel itineraries (for distribution)
Communication Platform (Teamworks) updates across all programs
Work with Director of Team Operations to ensure efficient operation of the 1st team’s daily environment (facility booking and setup, catering, communication, etc.)
Coordinate logistics for all First-Team travel and events under the supervision of the Director of Team Operations:
Schedule flights
Hotel and meal accommodations
First Team players, technical staff and front office staff transportation
Per diem distribution
Credentials
Travel to all away matches to execute and confirm arrangements
Performance of match-day responsibilities for both home and away matches, including:
Digital Match Roster
Match Coordination Meeting
Timely departure from locker room before and throughout match
MLS Competition requirements
Manage player and technical staff ticket requests
Prepare and deliver welcome package for visiting team
Assist the Director of Team Operations in the creation and management of the 1 st Team Operations Budget
Other duties as assigned