Closing Service Supervisor

Albertsons Companies • Meridian, ID

1d

About The Position

Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia. The company is publicly traded with supermarkets across the country that includes Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.
PURPOSE:
Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front End Clerks, Courtesy Clerks, and Customer Service Clerks.

Requirements

• Strong communication and interpersonal skills.
• Ability to maintain composure under pressure.
• Leadership and team-building abilities.
• Customer-first mindset and professional demeanor.
• Ability to interact effectively with the public.
• Ability to supervise and lead employees effectively.
• Problem-solving and decision-making abilities.
• Ability to analyze and gather facts for disciplinary action.
• Competence in troubleshooting front-end equipment.
• Strong compliance and safety enforcement capabilities.
• Knowledge of product variety and perishability.
• Understanding of safety and sanitation procedures.
• Knowledge of department policies and front-end programs.
• Understanding of cash-handling controls and procedures.
• Knowledge of basic mathematics, weights, and measures.
• Ability to lift and maneuver objects up to approximately 55 lbs.
• Ability to stand, walk, move quickly, and perform physical motions for long periods.
• Ability to operate and troubleshoot PCs and check stand equipment.
• Ability to maintain mental alertness for safe and accurate work.
• Ability to supervise and enforce standards effectively.

Responsibilities

• Ensure customers receive fast, friendly, and accurate checkout service.
• Manage and schedule Front End Clerks, Courtesy Clerks, and Customer Service Clerks.
• Handle customer relations and resolve customer complaints.
• Perform checking duties and supervisor functions; serve as overflow cashier when needed.
• Supervise front-end activities including service levels, traffic flow, cleanliness, and safety.
• Oversee cash-flow controls including tills, safe transactions, check approvals, and refunds.
• Manage scan-system issues including UPC errors and system failures.
• Maintain awareness of customer and employee safety.
• Enforce employee dress and grooming standards.
• Supervise employees in the absence or presence of the Store Manager.
• Handle emergencies, complaints, and accidents per policy.
• Support replenishment of out-of-stock items.
• Conduct store walks, delegate tasks, and ensure completion.
• Monitor in-stock conditions and replace product as needed.
• Assist in maintaining a clean and safe work environment.
• Perform basic cash-office functions.
• Ensure compliance with company policies and procedures.

Benefits

• Diverse & Inclusive Work Culture
• Competitive Wages Paid Weekly
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed