Clinician Success Coordinator - 100% Remote

Expressable

10d • $28 - $32 • Remote

About The Position

Expressable is a virtual speech therapy practice on a mission to transform care delivery and expand access to high-quality services, serving thousands of clients since our inception in late 2019. We are passionate advocates of parent-focused intervention. Our e-learning platform contains thousands of home-based learning modules authored by our clinical team, helping SLPs empower caregivers to integrate speech therapy techniques into their child’s daily life and improve outcomes. Our mission is to set a new standard in speech therapy by making every caregiver a champion of their loved one’s success. We envision a world where everyone can fulfill their communication potential.

The Clinician Success Coordinator supports clinicians across their lifecycle, ensuring a seamless operational experience from onboarding through ongoing practice. This role partners cross-functionally to manage scheduling administration, system accuracy, compliance tracking, and day-to-day provider support, contributing to a reliable, well-coordinated clinical workforce.

Requirements

• Associate’s degree or equivalent combination of education and relevant experience required.
• 2+ years of experience in talent acquisition coordination, onboarding, HR operations, or a similar people operations role.
• 2+ years of experience in healthcare operations, provider support, HR operations, workforce coordination, scheduling administration, or a similar operational role.
• Experience supporting employees or clinicians across onboarding and ongoing employment lifecycle activities.
• Demonstrated ability to manage high-volume, detail-oriented workflows in a regulated or compliance-driven environment.
• Experience working cross-functionally with teams such as Clinical Leadership, HR, Credentialing, Compliance, Finance, or IT.
• Proficiency with HRIS, scheduling systems, and workforce management tools.
• Experience maintaining accurate records across multiple systems (HRIS, credentialing, payroll, scheduling, or clinical platforms).
• Strong working knowledge of digital documentation, compliance tracking, and workflow coordination.
• High proficiency with spreadsheets, scheduling tools, and collaboration platforms (e.g., Google Workspace, Slack, Zoom, Airtable).
• Comfort navigating multiple systems simultaneously with strong attention to data accuracy and audit readiness.
• Ability to troubleshoot basic systems or access issues and escalate appropriately.

Nice To Haves

• Bachelor’s degree preferred but not required.
• Experience in healthcare, telehealth, clinical services, or other regulated environments strongly preferred.

Responsibilities

• Serve as a primary administrative point of contact for clinicians, providing responsive operational support from onboarding through ongoing practice.
• Coordinate clinician onboarding activities, including preboarding communication, system setup readiness, and cross-functional handoffs.
• Manage clinician schedule administration, including availability updates, start date adjustments, and time-off approvals in alignment with established guidelines.
• Collaborate with the People function to ensure accurate clinician records across HRIS, scheduling, credentialing, payroll, and clinical systems to ensure data integrity and compliance.
• Partner with Credentialing & Licensing to monitor licensure, payer enrollment, and compliance requirements.
• Process administrative updates related to role changes, leaves of absence, workload adjustments, and status changes.
• Support clinicians with operational inquiries, system navigation, and issue resolution, escalating when appropriate.
• Identify workflow gaps and recommend process improvements to enhance efficiency and provider experience.
• Contribute to documentation, reporting, and tracking related to clinician operations and workforce management.

Benefits

• Exceptional paid time off policies that encourage and support life balance, including a winter break.
• 401k matching to ensure our staff have what they need to enjoy their retirement
• Health insurance options that ensure well being for the whole person and their family
• Company paid life, short-term disability, and long-term disability coverage
• Remote work environment that strives for connectivity through professional collaboration and personal connections

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree