Clinician II - Registration Specialist

City of Chesapeake Portal•Chesapeake, VA

33d

About The Position

Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic. Typical Tasks include: The Clinician II will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services. Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc. Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians The Clinician II provides resources, information, and support to individuals and family members. Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments. Completes SDA clerical work when needed. The Clinician II also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services. Completes data reports on program when asked by program supervisor Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.

Requirements

Requires a bachelor’s degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions.
Requires a minimum of two years of related, full-time equivalent experience.
Qualified Mental Health Professional ( QMHP – Adult or Child) is required.
CPR , First Aid within 3 months of hire.
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Nice To Haves

Community Services Board or Behavioral Health experience preferred.
Experience working with populations to include individuals across the lifespan, those with serious mental illness, individuals with intellectual or developmental disabilities, individuals with substance use disorders, and individuals connected to the legal system.

Responsibilities

Triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services.
Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc.
Assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports
Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians
Provides resources, information, and support to individuals and family members.
Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments.
Completes SDA clerical work when needed.
Coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services.
Completes data reports on program when asked by program supervisor
Performs other related duties as assigned.