Registration Specialist II Labor & Delivery

CoxHealth • Springfield, MO

8d • Onsite

About The Position

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.

Requirements

• High school diploma or equivalent
• Proficient in using computers and computer systems
• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment
• Able to work independently and collaboratively in a team

Nice To Haves

• At least 1-2 years prior registration experience

Responsibilities

• Assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits
• Completing financial clearance functions
• Completing the registration for scheduled and unscheduled visits by collecting accurate demographic information and insurance information
• Handling patient financial obligation at the time of service
• Completing financial clearance functions on assigned scheduled accounts during registration downtimes
• Greeting and serving patients and internal team members in a professional, friendly, and respectful manner
• Travel from site to site, as well as extended hours may be required based on business needs of the department

Benefits

• Medical
• Vision
• Dental
• Retirement Plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees