Registration Specialist II

Indiana University HealthMuncie, IN
3dOnsite

About The Position

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. Precepts current Registration Specialist team members as requested by leadership.

Requirements

  • High School Diploma/GED is required.
  • Requires CMAA certification.
  • Must successfully complete Registration Specialist II Checklist.

Nice To Haves

  • Prefer 1 or more years of relevant experience in a health care setting.
  • Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
  • Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
  • Basic proficiency in MS Office (Word, PowerPoint, Excel).
  • Time-of-service collections experience preferred.
  • BLS Certification through AHA preferred.

Responsibilities

  • Facilitates patient flow
  • Obtains information for financial and demographic records
  • Schedules appointments
  • Interviews patients for medical information
  • Explains charges and policies
  • Validates and enters charges into systems
  • Collects payment
  • Answers calls and directs patients/visitors
  • Precepts Registration Specialist team members

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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