Clinical Support/Medical Assistant - Float (Full-time)

Sunrise Community Health Center • Evans, CO

2d

About The Position

The Clinic Support/ Medical Assistant-Float performs administrative and clinical duties under the direction of medical providers. The Clinic Support/Medical Assistant-Float duties include scheduling appointments, taking, and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by medical provider. This is a full-time float position.

With a Quality, Customer First, and Compassionate approach, the Clinic Support/Medical Assistant-Float will:

Provide proper triage for patients.
Assist medical providers with procedures.
Monitor, maintain, and provide appropriate follow-up flags and phone notes in EHR desktop.
Record patient medical history, vital statistics, or information such as test results in medical records.
Chart pertinent data in EHR.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Stock exam rooms to maintain par levels.
Interview patients to obtain medical information and measure vital signs, weight, and height.
Show patients to examination rooms and prepare them for the physician.
Prepare and administer medications as directed by a physician.
Collect blood, tissue or other laboratory specimens, log specimens, and prepare them for testing.
Authorize drug refills in adherence to scope of practice and refill protocol and provide prescription information to pharmacy.
Explain treatment procedures, medications, diets, or physician’s instructions to patients.
Clean and sterilize instruments and packs, dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Assist with scheduling appointments, follow-up care, referrals, and medication refills.
Return calls to patients in a timely manner and place outgoing calls as indicated by Providers.
Assist team to maintain proper clinic flow.
Team Based Care – Clinical Care Collaboration – Work in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health.
Pre-Visit Team Based Planning – Review daily schedule and chart by care team, ensure documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update.
Ensure patient visit is more efficient by identifying: 1. Records from transitions of care are available during the patient visit. 2. Results from labs or diagnostic are in the EHR. 3. Labs or other services that are not specified in the standing orders protocols.
Participate in collaborative measures. Follow and initiate policy for standing orders. Schedule appointments and enter appointment date and time into computer.
Other duties as assigned.

Requirements

• High school diploma or general education degree (GED) preferred.
• Certified Nurses Aid, QMAP or EMT Certification or have a MA Diploma and/or MA experience preferred.
• Medical Assistant Certification (i.e., CMA, RMA, or other nationally recognized certifications) preferred.
• 0-2 years related experience and/or training; or equivalent combination of education and experience.
• Bilingual English/Spanish Preferred.
• It is a Sunrise requirement for Medical Assistants to be certified. If an onboarding staff member is not certified or licensed but has completed a medical assistant training program and / or has completed the hours of experience needed, the staff member will be required to obtain certification with such deadlines as follow:
• Medical Assistant certification exam to be taken no later than 6 months of hire date. Sunrise will cover the first certification exam expense.
• If unsuccessful, second exam to be taken 30 days after first exam, testing expense will be covered by staff member.
• If unsuccessful, third exam to be taken 30 days after second exam, testing expense will be covered by staff member.
• If unsuccessful after the third attempt, staff will no longer be eligible to perform Medical Assistant duties. The staff member will be given the option, if available, to apply for a different position within the Sunrise Organization.

Nice To Haves

• Certified Nurses Aid, QMAP or EMT Certification or have a MA Diploma and/or MA experience preferred.
• Medical Assistant Certification (i.e., CMA, RMA, or other nationally recognized certifications) preferred.
• Bilingual English/Spanish Preferred.

Responsibilities

• Provide proper triage for patients.
• Assist medical providers with procedures.
• Monitor, maintain, and provide appropriate follow-up flags and phone notes in EHR desktop.
• Record patient medical history, vital statistics, or information such as test results in medical records.
• Chart pertinent data in EHR.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Stock exam rooms to maintain par levels.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Show patients to examination rooms and prepare them for the physician.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue or other laboratory specimens, log specimens, and prepare them for testing.
• Authorize drug refills in adherence to scope of practice and refill protocol and provide prescription information to pharmacy.
• Explain treatment procedures, medications, diets, or physician’s instructions to patients.
• Clean and sterilize instruments and packs, dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Assist with scheduling appointments, follow-up care, referrals, and medication refills.
• Return calls to patients in a timely manner and place outgoing calls as indicated by Providers.
• Assist team to maintain proper clinic flow.
• Team Based Care – Clinical Care Collaboration – Work in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health.
• Pre-Visit Team Based Planning – Review daily schedule and chart by care team, ensure documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update.
• Ensure patient visit is more efficient by identifying: 1. Records from transitions of care are available during the patient visit. 2. Results from labs or diagnostic are in the EHR. 3. Labs or other services that are not specified in the standing orders protocols.
• Participate in collaborative measures.
• Follow and initiate policy for standing orders.
• Schedule appointments and enter appointment date and time into computer.
• Other duties as assigned.

Benefits

• Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)
• Medical Insurance
• Dental & Vision Insurance
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Long-Term Disability (LTD)
• FSA Medical Flexible Spending Account
• FSA Dependent Care Spending Account
• Employee Assistance Program
• Competitive 401K Plan
• Loan Forgiveness Programs
• Referral Bonus
• Tuition and Training Reimbursement
• Agency Wide Training
• Master Class Subscription
• Employee Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED