Clinical Support Assistant - Transplantation Center

Stony Brook UniversityStony Brook, NY

About The Position

At Stony Brook Medicine, this Clinical Support Assistant is a valuable member of our team, who provides administrative and executive support and has the ability to interface with all levels of management throughout the hospital. Qualified candidates will demonstrate superior communication and organization skills while adhering to our high standard of excellence. Duties of this Clinical Support Assistant may include but are not limited to the following:

Requirements

  • Associate degree.
  • At least 2 years related experience in an administrative capacity.
  • Experience in MS Office Suite inclusive of Word, Excel and PowerPoint.
  • Office management skills, medical terminology, and proficiency in computer skills.
  • Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration.

Nice To Haves

  • Experience working in a medical office including appointment setting and patient communication.

Responsibilities

  • Perform administrative support duties for transplant administrator and transplant coordinators
  • Schedule pre transplant appointments, donor evaluation appointments and follow-up appointments with other services as needed
  • Maintain IDX, answer telephone calls, and update departmental telephone lists
  • Call laboratories, radiology offices, referring physicians and consulting physicians to obtain medical records for patient being evaluated, patients on the kidney waitlist and living donors
  • Complete written correspondence to patients, donors and outside providers as directed by clinical staff
  • Proficient in Cerner, Power chart, Eclipse
  • Maintain current knowledge with ICD-10, CPT coding, and HIPPA compliant
  • Conduct initial screening for potential living donors
  • Assist with chart review, data collection and data analysis as directed by the transplant administrator
  • Fax correspondence
  • Triage patient phone calls to appropriate staff members
  • All other duties as assigned

Benefits

  • SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
  • Location pay for UUP, CSEA & PEF full-time positions ($4000)
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