Clinical Support Assistant

Hillcrest Health Services • Lincoln, NE

20h • $17 • Onsite

About The Position

Hillcrest Health & Living is looking for a detail-driven, organized, and service-focused Clinical Support Assistant to join our team at Hillcrest Firethorn. If you thrive in a fast-paced healthcare environment, love keeping systems running smoothly, and enjoy supporting clinical teams behind the scenes, this role is for you. You’ll play a key part in supporting our nursing team and Director of Clinical Services by ensuring daily clerical operations and clinical coordination are handled with accuracy and excellence.

Requirements

• High school diploma or equivalent required
• Strong attention to detail and ability to work in a fast-paced environment
• Comfortable using technology and healthcare systems
• Ability to remain calm and flexible in stressful situations
• Able to lift up to 35 pounds and perform repetitive movements (sitting, standing, bending)
• Ability to speak, read, and write English
• Comfortable with potential exposure to communicable diseases and bodily fluids

Nice To Haves

• Two years of post-acute and/or long-term care experience
• Billing and/or coding experience
• Supply management experience
• Scheduling and/or payroll experience

Responsibilities

• Managing, ordering, and stocking medical and office supplies, including maintaining PAR levels and rotating inventory
• Verifying and processing invoices accurately and resolving discrepancies with vendors
• Uploading and maintaining medical records, including H&Ps and hospital discharge summaries
• Coordinating DME (Durable Medical Equipment) requests with therapy, vendors, and families to ensure smooth patient transitions
• Processing medical record requests for insurance updates
• Validating ancillary invoices monthly
• Assisting with triple check preparation by reviewing patient records, medications, and supplies
• Ensuring timely physician re-certifications for Medicare
• Opening and managing Medicare and payer calendars
• Reconciling daily census changes and communicating updates to ancillary vendors

Benefits

• Multiple insurance plans to choose from
• Vision, dental, and life insurance
• Professional development opportunities (tuition reimbursement, certifications, and more)
• Choose when you get paid with Dayforce Wallet
• Gym membership reimbursement and partner discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED