Clinical Supervisor (2300)

ncgCARE

4d•$61,449 - $64,981

About The Position

National Counseling Group (NCG), an ncgCARE partner, is the premier provider of behavioral health services in Virginia, specializing in community-based counseling, crisis stabilization, mental health skill-building, school-based treatment, and outpatient counseling. With over 30 offices across the state, our mission is to improve lives—not just for those we serve, but also for our dedicated team of professionals. We are seeking a full-time Clinical Supervisor to lead and support a team of behavioral health professionals using the CARE Model of Supervision. Reporting to the local Operations Director, this Tier 1 leadership role is accountable for enhancing the staff experience, ensuring clinical quality, and delivering exceptional customer service. You will manage clinical operations, oversee staff performance, and maintain community partnerships to promote satisfaction and access to services. Location: Belle Haven, VA

Requirements

Master’s degree in Counseling or a related field.
Associate license, supervisee status, or full license in the state of Virginia.
Minimum of 3 years in a related field.
Access to a working car and valid driver’s license.

Responsibilities

Oversee case assignments for team members and monitor caseload utilization.
Provide clinical consultation for crisis situations and support team members in developing effective strategies.
Review clinical documentation and approve as needed to ensure quality and compliance.
Conduct routine check-ins with individuals and families at intake and quarterly to ensure satisfaction with services.
Facilitate professional development by supporting staff use of electronic systems (EHR, HRIS, LMS).
Engage with community stakeholders and referral sources to build and maintain strong partnerships.
Attend court hearings or client-related community meetings as necessary.
Participate in service recovery activities, addressing complaints and grievances to ensure resolution.
Conduct initial assessments when no clinical assessor is available.
Make introductory contact with clients within 15 days of the first session and with referring professionals within 30 days.
Provide crisis monitoring and track aftercare reviews for individuals in need.
Actively support staff during crisis intervention situations.

Benefits

Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost to you
Educational Assistance (your position, date of hire and years of service determine your eligibility)