Clinical Supervisor, Residential
About The Position
Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. PURPOSE: The Clinical Supervisor is responsible for daily clinical operational oversight and performance for Thompson Residential programs. Success will be primarily measured through core data points: staff retention/engagement data and program outcomes/quality data.
Requirements
- Must have valid Driver’s License
- Meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead.
- Master’s and an active clinical licensure in NC.
- Verified 3 years of work experience as a high performing individual contributor in a related field
- Exposure to leadership/management experiences either through short term project management, coordination, training or actual leadership positions
- Displays the capacity/coachability for future growth and development as a leader
Responsibilities
- Will use a trauma-informed approach in their daily work and interactions with others using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented.
- Proactive coaching and feedback to ensure professional development and growth of direct reports.
- Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports.
- Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met.
- Recruit, interview and selection of top tier talent for their program staff.
- Conduct thorough and well-documented assessments of direct reports performance.
- Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives.
- Create an open and trusting environment where teamwork and collaboration is valued.
- Compliance with the agency Continuous Quality Improvement (CQI) process to ensure program data and outcome goals are met.
- Ensure internal and external clinical standards are met regarding records, documentation and general services provided.
- Coordinate and liaison with internal and external stakeholders to represent the program and its needs.
- Act as a role model across the organization for other staff regarding professionalism, positivity and teamwork.
- Respond and address to any client/parent/guardian complaints/concerns.
Benefits
- 3 weeks paid time off (PTO) first year plus 10 paid holidays!
- Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
- 401K Match
- Education Reimbursement
- Referral Bonus
- Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
- Paid time off for volunteering in the community
- Free EAP services
- Mileage Reimbursement
- iPhone and Laptop provided for eligible roles
- Multiple opportunities for growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
