Residential Supervisor

CSG • Lancaster, PA

2d • $22 • Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: The Residential Supervisor is responsible for the daily operation of a community or long term structured residential program for individuals with mental illness. The Residential Supervisor is responsible for the delegation of work, assignment of duties, and completion of tasks of direct support staff and for supporting the values/principles of recovery/resiliency. The Residential Supervisor reports directly to the Assistant Program Director. Job Description: Supervises direct support staff, monitors and evaluates employee performance according to company performance management policies and procedures. Ensures individuals’ health, safety, and welfare and enhances the quality of individuals’ lives, and integrates individuals into the community. Participates in and supervises the program staff in the implementation of behavioral management and skill training program. Provides overall on-site supervision and implementation of the daily operations of the program including on-call responsibilities. Accounts for all individuals and program budgets; maintaining an adequate supply of funds for the individuals and program. Submits financial and program documentation to supervisor for review. Communicates relevant information to families, outside agencies, and other professionals as necessary. Transports or assists with transportation coordination as needed for individuals to appointments in the community. Performs job responsibilities of direct care staff on an as needed basis. Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment. Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion. Knowledge of and ability to adhere to a professional code of ethics.

Requirements

• A high school diploma or equivalent, and one year working experience in programs for individuals with mental illness.
• A valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
• Able to work flexible hours.

Responsibilities

• Supervises direct support staff, monitors and evaluates employee performance according to company performance management policies and procedures.
• Ensures individuals’ health, safety, and welfare and enhances the quality of individuals’ lives, and integrates individuals into the community.
• Participates in and supervises the program staff in the implementation of behavioral management and skill training program.
• Provides overall on-site supervision and implementation of the daily operations of the program including on-call responsibilities.
• Accounts for all individuals and program budgets; maintaining an adequate supply of funds for the individuals and program.
• Submits financial and program documentation to supervisor for review.
• Communicates relevant information to families, outside agencies, and other professionals as necessary.
• Transports or assists with transportation coordination as needed for individuals to appointments in the community.
• Performs job responsibilities of direct care staff on an as needed basis.
• Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment.
• Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion.
• Knowledge of and ability to adhere to a professional code of ethics.

Benefits

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
• Generous Paid Time Off & Other Paid Leave
• Extensive Paid Training
• Career Development Opportunities
• Flexible Pay Options through myFlexPay
• Family Medical and Parental Leave
• Flexible spending accounts for medical & dependent care
• Traditional or Roth 401K Plans with up to 4% employer match
• Employee Assistance Program (EAP)
• Life Insurance
• Wellness Opportunities
• Tuition Assistance
• Mentor/Mentee Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED