Clinical Specialist

ZOLL Medical • Raleigh, NC

13d • $100,000 - $120,000 • Remote

About The Position

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Respicardia division of ZOLL Medical Corporation is focused on helping people with central sleep apnea get access to a therapy to restore a more normal breathing pattern during sleep and give them better quality of life. We develop breakthrough therapies for an impactful disease that is severely underdiagnosed and often untreated. As we continue to grow, those who join our team will work alongside motivated people who care about others, put patients first and are dedicated to high-quality and innovative solutions. This position provides technical support during the implant of the remedē System, and other technical support and training to improve patient outcomes.

Requirements

• Bachelor's Degree preferably in a technical field required
• 2+ years in a clinical support role with a medical device company, preferably from the Cardiac Rhythm Management industry with extensive implant support experience required
• Ability to communicate effectively, orally and in writing
• Exceptional communication skills, both written and verbal
• Team-player mindset and willingness to collaborate
• Willing to take responsibility and act independently when necessary
• Ability to travel (including overnight stays) 80%

Nice To Haves

• IBHRE certification Preferred

Responsibilities

• Provide technical support during implant of the remedē System
• Provide training to hospital staff during the opening of a new implanting center
• Provide technical support for therapy activation and titration
• Work closely with the Territory Manager (TM) to support all aspects of the sales process
• Support therapy optimization of the remedē System during overnight sleep studies
• Train new customers to use the remedē System programmer and to perform all aspects of device programming
• Work in a highly dynamic environment with an ever-changing schedule
• Maintain current vendor credentials to have access to customer facilities
• Provide remote technical support during scheduled “on-call” duties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees