Clinical Solutions Specialist

Baxter • Raleigh, NC

23d • $72,000 - $108,000

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter This is where your work saves lives As a Clinical Solutions Consultant, you will be responsible for providing clinical expertise, best-practice standards, and professional skills to support Sales and Services engagements for the Baxter Care Communications product portfolio including Nurse Call and Digital Health products. You will report to the Clinical Operations Manager and work internally with the Project Management team and Engineers, and externally with customer clinical staff to implement and provide updates on project status. Your Team We courage partnership and collaboration and prioritize building relationships with each other. It's easy to do because we all share common traits of reliability, ethical, and caring. We lean on our colleagues for their expertise and hold each other accountable.

Requirements

• RN, BSN, required
• 3+ years of experience in the acute care hospital environment working with all levels of hospital staff and leadership.
• Previous acute care nursing experience.
• Ability to articulate, design and efficiently implement clinical technology.
• Facilitate organizational change philosophies to improve the adoption of all Baxter Care Communication programs.
• Strong conflict resolution skills, including the abilities to negotiate and influence others.
• Good problem solving and analytical skills to understand key customer clinical issues and define how IT solutions will solve challenges facing our customers today.
• Experience with standards development based on healthcare industry trends.

Responsibilities

• Complete clinical program deliverables for sales/service delivery, including clinical assessments, clinical design strategy, user acceptance testing, launch support, revenue recognition and ongoing customer clinical engagements.
• Collaborate with Project Managers, Implementation Consultants, Implementation Engineers, Care Communication Executives and Account Managers to ensure a successful device purchase and implementation.
• Provide clinical assessments within any of the defined clinical program workflows such as nurse call, voice, text, codes, rapid response, clinical integrations, EHR, physiological monitoring and clinical training.
• Lead clinical workshops to guide clinicians in their choice of clinical configurations of Care Communications products for enterprise and unit-based settings.
• Develop positive relationships with the customer to ensure adoption and successful data driven outcomes of all Care Communication product deployments.
• Provide clinical content to support Sales and Services engagements via written and verbal formats.
• Build and handle clinical program documentation and coordinate quality control throughout the life cycle of a customer engagement.
• Provide project related executive summary documentation to hospital partners.

Benefits

• Baxter offers comprehensive compensation and benefits packages for eligible roles.
• Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees