Clinical Social Worker

University of California San Francisco•San Francisco, CA

About The Position

Under the direction from the supervising social worker, the incumbent will work with individuals living with HIV (or affected by HIV) and families to provide low threshold/low barrier social work services within an ambulatory care setting. These services include, but are not limited to: psychosocial assessments, assisting patients in referrals to emergency and long-term housing stabilization, substance use counseling, mental health assessments, and appropriate referrals to community agencies for financial benefits, legal, and immigration resources. The incumbent will provide a full array of social services that include, but are not limited to: crisis interventions, provider consultations, insurance, and financial counseling, and participate in multi-disciplinary case conferences on an ongoing basis; in which care plans are developed for high-risk patients. The incumbent will be required to participate in social work meetings, staff meetings, case conferences, and other required Ward 86 Clinic meetings. The incumbent may be responsible for providing culturally specific care to monolingual Spanish-speaking patients. The incumbent may also have a special responsibility in serving patients over 50 years of age at Ward 86 Clinic in our HIV and Aging program. The Division of HIV, Infectious Diseases and Global Medicine at the University of California, San Francisco (UCSF) is an internationally recognized global leader in clinical care, research, and education. With its home base located at Zuckerberg San Francisco General Hospital (ZSFG), the Division has been ranked as the top facility in the country for AIDS care for over a decade. Tracking healthcare utilization of patients, scheduling appointments, making appointment reminders, and following up on missed appointments. Perform psychosocial intakes and assessments for new and existing patients, including comprehensive substance use and mental health assessment, and evaluation of support system and resources. Provide one-on-one counselling to patients for substance use, mental health, and overall wellbeing. Provide assistance in de-escalation and crisis management as needed which may include assessment and completion of an involuntary hold (5150) and/or Tarasoff. Assess patients for inter-personal or domestic violence, elder abuse, child abuse and make the appropriate referrals and police reports. Make ongoing assessment for child abuse and neglect and initiate referrals to Child Protective Services as appropriate. Participate in safety planning and crisis intervention - filing police reports, restraining orders, child protective orders in cases of active domestic violence. Refer patients to community-based case management agencies/ organizations, substance use programs residential and outpatient, mental health, psychiatry, and psychotherapy. Work with patients around transitional and permanent housing options through referrals to Transitions stabilization shelter, Hummingbird and stabilization rooms, HIV emergency stabilization rooms and permanent housing options through waitlists. Provide social work services to patients with multiple complex psychosocial issues who present for care without a scheduled appointment. This may include providing assistance with navigating systems to access available benefits and resources to the community Maintain patient records in the Ward 86 electronic medical record system and other required documentation. Maintain collaborative relationships with social workers and other service providers in the larger community. Participate in the Ward 86 QI initiatives. Other duties as assigned. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

Master’s degree from a CSWE-accredited School of Social Work.
Experience (internship or career) in healthcare, mental health, and/or child protection settings involving children and families.
Experience with crisis de-escalation and trauma-informed care.
Strong written and verbal communication, organizational, and analytical skills.
Ability to work independently and collaboratively in a high-volume environment.
Proficient in phone, text/pager, internet, and electronic documentation systems.
Flexibility to work across UCSF Medical Center locations.
Current California State License as a Licensed Clinical Social Worker (LCSW) (required for CSW III).

Nice To Haves

Experience working with pediatric patients.
Fluency in a second language, especially Spanish.
Epic experience strongly preferred.

Responsibilities

Tracking healthcare utilization of patients, scheduling appointments, making appointment reminders, and following up on missed appointments.
Perform psychosocial intakes and assessments for new and existing patients, including comprehensive substance use and mental health assessment, and evaluation of support system and resources.
Provide one-on-one counselling to patients for substance use, mental health, and overall wellbeing.
Provide assistance in de-escalation and crisis management as needed which may include assessment and completion of an involuntary hold (5150) and/or Tarasoff.
Assess patients for inter-personal or domestic violence, elder abuse, child abuse and make the appropriate referrals and police reports.
Make ongoing assessment for child abuse and neglect and initiate referrals to Child Protective Services as appropriate.
Participate in safety planning and crisis intervention - filing police reports, restraining orders, child protective orders in cases of active domestic violence.
Refer patients to community-based case management agencies/ organizations, substance use programs residential and outpatient, mental health, psychiatry, and psychotherapy.
Work with patients around transitional and permanent housing options through referrals to Transitions stabilization shelter, Hummingbird and stabilization rooms, HIV emergency stabilization rooms and permanent housing options through waitlists.
Provide social work services to patients with multiple complex psychosocial issues who present for care without a scheduled appointment. This may include providing assistance with navigating systems to access available benefits and resources to the community
Maintain patient records in the Ward 86 electronic medical record system and other required documentation.
Maintain collaborative relationships with social workers and other service providers in the larger community.
Participate in the Ward 86 QI initiatives.
Other duties as assigned.