Clinical Services Manager - Cancer

University of Arkansas System•Little Rock, AR

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. The Clinical Services Manager (CSM) is responsible for supervising and coordinating daily operations of the designated clinic/unit, including patient care and clinic/unit business processes

Requirements

Bachelor of Science in Nursing (BSN) degree
Five (5)+ years of experience in the field of Nursing, with at least three (3) years of experience in a supervisory capacity.
Valid Registered Nurse license

Nice To Haves

Master of Science in Nursing (MSN) degree
National Certification

Responsibilities

Oversees day-to-day clinical operations, ensuring the delivery of safe, high-quality patient care.
Functions as a working supervisor — maintain awareness of unit/clinic status, anticipate problems, and lead operational responses.
Serves as liaison with administration and clinical leadership, communicating issues, needs, trends, and performance data.
Participates in committees and planning groups to develop unit- or service-line plans, policies, and performance goals.
Recruits, hires, orients, schedules, and evaluates clinical staff, including nurses and support personnel.
Monitors staffing levels and quality of work assignments, ensuring adequate coverage within budget restraints.
Oversees performance appraisals, professional development, and corrective action as needed.
Implements and oversee quality assurance studies and quality improvement efforts, analyze outcomes, and report results.
Ensures compliance with licensing, accrediting, and regulatory standards relevant to the clinical area.
Develops, interprets, and implements clinical policies, guidelines, and protocols.
Coordinates personnel records, payroll documentation, leave tracking, and scheduling.
Participates in budget development and financial oversight, including tracking expenses and initiating purchases of supplies and equipment.
Prepares statistical and narrative reports on unit performance as requested.
Conducts annual needs assessments with staff to evaluate long-term needs and improvement areas.
May perform other duties as assigned.