Cancer Clinical Trials Scheduler

Stony Brook University•Town of Brookhaven, NY

15d

About The Position

The Stony Brook Cancer Center Clinical Trials Office Scheduling Coordinator will fulfill a vital role in supporting Cancer Clinical Trials by coordinating complex patient visits, treatments and procedures and provide direct support to the Clinical Trials Study and RN teams to ensure seamless patient care and efficient trial operations.

Requirements

Associate degree (foreign equivalent or higher).
Three (3) years of full-time experience in clinical healthcare, medical and/or scientific medical research with fundamental knowledge of medical terminology.
Proficiency in Microsoft applications including Outlook, Word and Excel.
Experience with Electronic Medical Record (EMR) systems.

Nice To Haves

Bachelor’s degree (foreign equivalent or higher).
Experience in a patient facing, clinical setting.
Experience in cancer or oncology.
Familiarity with Tableau and Cerner systems.
Bilingual in Spanish and English.

Responsibilities

Coordinate the scheduling of high volume, multi-specialty appointments for cancer patients, including:
Procedures, treatments, diagnostics and physician visits.
Inform patients on instructions for tests and sequential appointments across oncology specialists.
Ensure patients have what is needed to maintain compliance with treatment plans and prevent missed appointments or tests.
Keep and distribute, as needed, accurate reports including reconciliations of scheduled treatments and appointments.
Act as the first point of contract for ‘no-show’ patients and prepare trend reports on cancellations.
Act as liaison between Financial, Authorization, Patient Flow teams and Cancer CTO staff.
Support the Study and RN Coordinators by ensuring proper documentation related to physicians’ orders is maintained.
Create research encounters in PowerChart, answer phone calls and triage inquiries to appropriate team members.
Assist with research study site selection, feasibility questionnaires and site initiation visits. This includes scheduling site initiation visits, book conference rooms or virtual meeting via Zoom/Teams.
Work with Clinical Trial Finance Team to coordinate distribution of patient stipends and the completion of necessary tax documentation.
Process the requests for obtaining patient medical records for research patients.
Coordinate and schedule remote or in-person Monitor visits with Principal Investigators.
Take meeting minutes for Clinical Research Team (CRT) Meetings.
Perform other duties as assigned.